VIRTUALIZATION AND THE RELATIONSHIP BETWEEN VIRTUALIZATION ,CLOUD Assignment

VIRTUALIZATION AND THE RELATIONSHIP BETWEEN VIRTUALIZATION ,CLOUD COMPUTING AND GREEN IT - Assignment Example Introduction Virtualization could be very supportive to the organizations to take benefit of two or more virtual computing frameworks, having diverse operating systems, tools and software on one of hardware logically and inexpensively. In addition, virtualization can help the organizations minimize the distance among software applications, end users, and operating systems from the specific hardware characteristics of the systems they utilize to perform computational activities. Moreover, this technology makes certain to harmonize within a totally innovative signal of hardware and software renewal and also provides simplifying system updates and in various scenarios may get rid of the requirement for such updates (Golden & Scheffy, 2008). This report will offer a detailed overview of this modern technology. This report will discuss several advantages offered by this technology. At the end we will discuss how this technology is connected with other modern technologies such as cloud com puting and green computing. Virtualization We can define virtualization as a logical view of computer based hardware environment through software. Additionally, the thinking behind the design of virtualization technologies is to provide concurrent access on single computer by using multiple operating systems. However, the software of virtualization runs among the operating systems that we normally use for instance, Mac OS, Windows, Linux and other computer supportive hardware, that take input on the operating system and transfer it to the suitable addresses that connect it with hardware. In addition, the virtualization software also performs functionality to reverse, in this way it catches the productive output that we avail from hardware resources as well as redirects it to the various locations of operating system that are suitable for it. In this scenario, one major thing about the os is that it doesn't identify or else any type of concern if it runs on a virtual system or on phy sical hardware. Moreover, the method of virtualization facilitates us to run various Windows of our choice on various operating systems such as Linux based environment, Mac, or PC with our preferred choice. Furthermore, various researches have outline that the virtualization technology is considered as an ideal solution for the usage of those applications that are used for medium or small level (Rankin 2011, Asosheh 2008, Huber, et al. 2010). We know that virtualization technology is considered as a useful technique of maximizing or enhancing physical resources. Additionally, the virtualization technology has a close connection with partitioning. However, it means that partitioning is useful for dividing a distinct physical server into several logical servers. In this scenario, once physical server is patronized, it accommodates logical servers in such a way that all logical servers are free in decision to run or execute a various applications and operating systems of our choice sep arately or independently. It is a true fact that in the mid 1990s, the virtualization technology was principally used to reconstruct those environments that are considered to be end user on a one portion of PC hardware. In some conditions if an IT manager wants to revolve out innovative software, although he wants to analyze its effective functioning on various environments

Analytical Research Paper Example | Topics and Well Written Essays - 1000 words - 1

Analytical - Research Paper Example Furthermore, information systems assist the decision makers to have a clear perception about the present situation of the organization by proving strong evidences about the organization. However, healthcare information systems have certain demerits as well. Implementation of the systems is quite an expensive process and it also requires a lot of efforts and trained individuals to operate effectively. The management of information system is fundamentally done to gather data from the different departments of an organisation and then to present the data in a systematic format. Management of information system furthermore includes processing of the gathered data. Management of information system plays a vital role in most of the organisations. This system ensures the collection of appropriate data from the different sectors of the organisation and further facilitates to deliver the collected data when it is required (University of Mumbai, 2012). According to Colesca and Dobrica (2009), information system management plays a significant role in improving the efficiency of the healthcare organizations. Furthermore, it facilitates in improving the effectiveness of the services provided by the organizations while maintaining the costs at a minimum level. In addition, the system aids the organizations to remain competitive according to current market scenario and also enables them to provide high quality services as per the requirements of the customers (Colesca & Dobrica, 2009). According to Carlson (2007), management information systems can provide a numerous significant benefits to the healthcare organizations. These systems facilitates in the decision making process of the organizations and enable them to control the emerging related difficulties and also provide a basis to the organisations to monitor their progress towards the organisational goals. In addition, these systems educate the individuals as well as communities about the

Ethics of Medic Essay Example | Topics and Well Written Essays - 500 words

Ethics of Medic - Essay Example This is termed as the principle of beneficence. They have to take actions that supply the welfare of patients. In this case, the nurse had the obligation of ensuring that the chemotherapy was stopped since the boy saw no chances of surviving. However, in this case, there seems to be a conflict between beneficence and autonomy principles of ethics. Ashcroft et al (2007) acknowledge that the principle of autonomy realizes the rights of people to self-determination, and is based on the society’s respect for people’s aptitude to make knowledgeable decisions about personal issues. In this case, the patient’s personal decision conflicted with his personal welfare. The nurse has a responsibility of ensuring the patient’s welfare and carrying out the new, aggressive course of chemotherapy. In many situations, nurses have administered medication to patients without informing them of the benefits or consequences of such a medication. According to Ashcroft et al (2007), a patient should be fully aware of the implications of any medication administered to him or her. An uninformed person or patient is at the danger of making choices and decisions that are not as per his or her wishes or will. Medical practitioners can only make decisions on a patient on medication only if the individual is incapacitated. The nurse’s action to follow the physician’s instructions to administer the antidepressant medication to all patients was unethical. The nurse should have informed the physician that it was unethical and that the patients needed to be aware of the medication they receive in the hospital. Medical health practitioners have long avowed that they are obligated to avoid doing harm to their patients. In this case, the physician and the nurse are against the ethical maxim of non-malfeasance.

Case Study 10-1, Troon Golf Example | Topics and Well Written Essays - 500 words

10-1, Troon Golf - Case Study Example The increasing difference in between IT cost and the purchase price forced the management to put in place TCO. At optimal level, the analysis of TCO supported the acquisition and planning decisions for the firm’s assets bringing a significant maintenance and operating cost over a significantly long usable life. Therefore, the use of TCO helped the firm in quantifying and measuring its costs. Further, it impacted commercial negotiations through the expansion of narrow confines of the IT prices to a large area of opportunities thus eventually allowing management to refresh its hardware at the optimal cost level. Some costs in the firm are purely variable while others are fixed thus displaying no correlation to levels of output. Expenses in the firm spiraled out due the fact that the firm had long-term plans that make it impossible to account for hybrid expenses occurring. Whenever a firm does not estimate accurately the step fixed costs, it is possible that the expenses spiral will be dramatic. Further still, the management of the firmed lacked enough experience and proper accounting skills thus estimation of costs was a problem until Cary Westmark intervened with a new idea. The firm should have decided to hire an independent consultant to ensure that costs are properly estimated. This is event since the firm’s support costs were seen to increase within the projected life of IT, which consequently led to the increase in the expenses. This means that were it not for the technology Vice President, Mr. Westmark, who introduced TCO, the expenses would have continued to increase thus lea ding the firm to a shut down position. Example of hidden cost will include damage to machines by a worker and time lost by a worker, which could have been as a result of supervisor responding to a injury-causing incident. The cost incurred when hiring and training either a temporary of a

RR communications Essay Example for Free

RR communications Essay At RR communications, it is obvious there is a problem that needs to be handled if they are to avoid losing customers. The problem lies with the decentralized operations where each business unit has a mandate to operate independently. The business units have the power to make and implement new projects and make decisions without having to involve the whole firm. This has led to many problems such as customers complaining of having receipts for each of the four products offered by the company and would prefer having one receipt for all their transactions. Due to the division among departments, the company has been unable to meet reporting requirements for the Sarbanes Oxley Act. It has proved obvious that a shared IT service, which is standardized among all the units, is needed to ensure everything goes well. The first problem we see at RR Communications is that there is a definite lack of centralized and concise IT governance. Currently all of the separate functions of the company have their own individual leadership with no central leadership. For this reason, each of the sections takes actions and makes decisions based only on how it affects their own particular departments. There is no coordination to ensure that the act of one area does not negatively affect the rest of the firm. This in turn has led to a significant lack of uniformity across the organization, which is hurting customer relations. There are unified databases and each section maintains their own set of records; this is causing great frustration among their customers who continually have issues when dealing with more than one area. Much of the division of departments has been caused by a lack of central leadership. The CEO of the firm has failed to unify the department or assert any control over the individual IT vice presidents. Even though they reported to him, each had acted entirely independently. This continuous failure of leadership has caused the department heads to develop a sense of isolation and self-survival. Even though a new executive VP of IT has been appointed to bring unity to the firm, there has been severe resistance as each department feels it will suffer. The lack of centralized management for so long has caused significant discord between the departments that will take considerable effort to overcome. In addition, this company attitude has filtered down from the VPs to the middle and lower management creating an overall atmosphere that is dangerously disjointed. Even the suggestion of bringing together the database systems and management has caused a near  mutinous uprising and rejection of leadership. The current managerial atmosphere has been around so long, the attitude of individualism has been deeply imbedded in the corporate culture. While, individual thinking is useful to foster innovation and creativity, when the entire organization acts to satisfy only its individual requirements, the firm overall will suffer. Unless this attitude can be overcome, any attempt at bringing unity to the company will fail. From the technical standpoint, RR Communications is suffering from a severely fractured information management system. Every section of the company maintains its own individual customer databases, which are in incompatible formats. If a customer maintains relationships with more then one division, they get bills from each individual area. Customer issues often fail to get resolved because the departments do not communicate or share information. This is causing problems with diminished customer satisfaction. In addition, without a centralized database, full customer information and statistics are impractical to collect. In addition to suffering by not being able to collect detailed records, the company is facing regulatory issues by not being able to provide complete information on the company’s activities, and significant resources are being wasted to assemble simple reports. Currently management and associates at RR Communications believe that a collective solution is impossible, and any attempt to do so will cause them to suffer. While it may be true that the initial implementation of such a system will require a significant collective effort, the end result will be well worth it. It is also clear that much of the perspective of management is extremely short sided; projects are selected only based on a very narrow and limited benefit view with no regard for their long-term viability. As more and more systems have been patched together to fulfill immediate gaps, the overall collection of programs has become a cumbersome, inefficient, and unmanageable mess. A truly efficient system would be one that is all-encompassing and communicates across all facets of the organization to deliver a unified and fully integrated information system that can add real value to the firm. One other major issue at RR Communications is the proliferation of rouge projects completed without oversight or regard for how they will affect the firm. In a large company every project should be examined to determine how it could provide value to the organization before being launched. At RR  Communication projects are being launched that benefit only select areas and may in fact be causing a significant negative impact to the rest of the firm. The company currently does not have a steering or operating committee to oversee and exert control over these projects. Without any form of centralized control and governance, these rouge projects will continue to sabotage the effectiveness of the organization. Lack of common information and enterprise IT strategy has caused several problems for the business and the IT departments of RR communications. Customer service has suffered and customer dissatisfaction has grown. Lack of common information has made it difficult for management to monitor the businesses as a whole. Business units are unable to exchange information and remain unaware of the other divisions’ work. There is little sense of how the divisions work together to meet the company’s overall goals. The accounting problems make it difficult to present shareholders with accurate financial information, and the system is not cost-effective in any case. Furthermore, each division working at individual level to attain its success makes them rigid and unable to adapt to changing requirements; under these circumstances even the implementation of new technology will be extremely difficult. The organization cannot operate efficiently as a whole or at division levels, and the costs are bound to keep increasing. Analysis: As many annoyed customers can probably agree, being transferred from one department of the company to another over and over again to resolve a simple issue is one of the main reasons many companies lose customers. This is certainly an issue at RR Communications. The main cause of the problem seems to be the division of the different business units. This lack of unity is caused by a faulty commission system that rewards individual performance over company profit. The fact that the four CIOs refuse to work together and resort to sabotaging the efforts of the others, serves to show that they are more interested in their own selfish financial goals. While the president of the company may have been a visionary and brilliant entrepreneur, he lacked the managerial skills to recognize the need to have a unified commission system which would foster participation in a common goal, and thus a common  commission which is interdependent on all four business units would be most beneficial to the company. Unifying IT Resources The most important problem for RR Communications to correct is a significant deficiency of successful information management, reflected by the confused state of their customer information databases. Currently customer data is disbursed in separate databases for each section of the company, so that data from one department is not available to another. Thus, customers are forced to maintain relationships with multiple departments and receive billing from each. This separation means that valuable information resources are not being effectively utilized, hurting the firm’s productivity and efficiency. To improve the state of information capital at RR Communications, a complete overhaul of the current systems will be necessary, from both an IT and business standpoint. Information represents a vital asset to any company. This can be in the form of customer accounts, sales records, research development, financial statements, etc. However, in order to realize full benefits, the same information must be readily accessible by all individual units, so that the company can leverage it in the most efficient manner. The first step to correct the issues at RR Communications is to create a unified data architecture that combines all information resources into a central database that is accessible to all sections of the firm. By providing a centralized database clients will be better served by allowing complete access to customer records throughout the company. This will also improve reporting abilities, lower administrative costs, and greatly increase the value of information resources. To achieve the greatest benefit to the company, RR Communications could consolidate its data from multiple silos into a unified enterprise data warehouse (EDW) (Smaltz, 2011). This architecture provides multiple benefits including a single location for all information storage reducing the amount of duplicated efforts. This also greatly improves the integrity of data by providing a ‘single version of the truth’ (Smaltz, 2011). When data is spread throughout multiple databases, invariable some of it will differ. For example, a customer’s address may have been changed in one department but not another. These differences can prove costly to a company. A centralized EDW means that only one record should exist for each customer and reduce  data discrepancies. Having such a centralized system would also satisfy customer needs in a more efficient manner and would help to cross-sell products, which in turn would result in higher profits and more profit for the company. By allowing customers to have a single point of contact, and sharing information by standardizing software and databases across the organization, information will flow more freely and readily available thus giving the employees the ability to communicate in real time with accurate data and maximizing customer contact to increase profits. Having a decentralized IT function is not conductive to achieve an enterprise vision because by keeping the separate business units separated, it keeps pertinent information out of reach of other business units, and thus allows missed opportunities to maximize profit. Also, the lack of communication among the units creates chaos and disorganization in the organization and gives precedence to individual goals above company goals, which in turn will end up hurting the overall enterprise vision and may even spell the end of the enterprise altogether. Finally, having a decentralized IT function creates customer frustration such as in the case of getting several bills for different products. This frustration may cause the company lost customers and lost profits. Information Stewardship Information Management Policy The difficulty in implementing this solution is the current state of the databases scattered about the firm; many are in incompatible formats, so that significant effort will need to be invested to bring together all of this data into a single, shared IT service system accessible to all. In addition, not all data is equally valuable to each unit. Efficiency necessitates allowing employees access to the information that is most pertinent without inundating the various departments with extraneous details. For this reason, whatever IT solution is implemented must be able to adapt dynamically to the storage and retrieval needs of each department. Another challenge to creating a centralized system is the role of information stewardship. Information stewardship involves the ownership and control of information to reduce discrepancies and redundancies. To maintain the consistency and accuracy of data, information stewards need to be appointed. â€Å"Information stewards are businesspeople. They should be responsible for determining the meaning of information ‘chunks’ and their  business rules and contextual use. They should be responsible for the accuracy, timeliness, consistency, validity, completeness, and redundancy of information† (McKeen Smith, 2009, p. 76). A serious challenge to the consolidation of data at RR Communication will be consolidating all of the disparate information from around the firm into a single enterprise data warehouse. It is very likely that there will be duplicate information, conflicting records, incompatible data formats, and other inconsistencies that will not lend themselves to easy integration. However, the reduction in duplicate and conflicting information will be vital to the success of RR Communication. Duplicate data means an increase in administrative work and overhead, a nd conflicting and inconsistent information means the company is not performing at optimum levels. The reduction of duplicate data, or data deduplication â€Å"can improve the performance of virtual systems, reduce network traffic and cut the costs associated with data protection. In addition, deduplication allows backup data to be replicated more efficiently to other sites for disaster recovery† (Symantec, 2011). Duplication increases the amount of data a corporate network must process, reducing efficiency and increasing costs. Storage costs increase as the same information may be stored and backed up across multiple databases, again wasting resources. Finally, duplication of data significantly increases the amount of labor required to utilize it in any useful manner. Clearly, RR Communication will need a significant amount of data deduplication to create a useful, consolidated enterprise data warehouse. To facilitate the proper stewardship of information, an information management policy needs to be created that addresses these issues in a way that prevents such confusion and disarray. An information management policy will dictate the rules and guidelines for how information is handled, who is responsible for maintaining and updating it, and outline the policies and practices to do so (McKeen Smith, 2009). To begin to unravel the data mess at RR Communications they should define an encompassing information management policy that will effectively address the issues of what information is retained, who is responsible for updating it, how it is to be maintained, and who should have access to it. Critical to the success of this policy will be the involvement of management from all functional areas of the company. Each should be given the opportunity to contribute to the policy,  and each individual needs should be addressed. In addition, the problem with this solution will be gaining acceptance from the different functional areas of the business. There will obviously be conflicts of ideas and differences of opinion in how the policy should be created and enforced. To improve the effectiveness of the policy it needs to be thoroughly enforced from top management down. This means to gain compliance, RR Communications’ CEO needs to set the example and pressure all levels of management below to do the same. Another strategy to encourage the support of the divisional presidents for the shared customer service is by creating awareness that the free information flow would be beneficial for all and would simplify business processes, thus allowing then to increase their bottom line, and thus their bonuses. Finding opportunities to demonstrate small success would help show the support being given to the divisions. To aid in compliance, a large corporate training program should be initiated to ensure the policy is well known by all associates. Gaining compliance by all of the business areas will be the most difficult part of this solution; the ingrained attitude of self-preservation that exists at RR Communication will be difficult to overcome. However, change is not impossible, but only by dedication of management. The initial implementation period will be the most difficult, and if enforcement waivers the policy may fail. Creating Useful Information from Raw Data One characteristic of an enterprise system is ensuring seamless integration of a company’s information among all divisions, including financial and accounting Markus, M.L., Tanis, C. (n.d.). Hence, to achieve a successful enterprise system, a company must have its IT systems centralized to ensure information runs smoothly and is relevant among all divisions, especially the financial and accounting information. Considering the accounting problems brought up at the final meeting, the company obviously needs to implement a centralized IT function. Moreover, it will be far more expensive to have an enterprise system with a decentralized IT function, which is contrary to the aim of achieving an enterprise system. While a centralized information management system will indeed offer benefits at RR Communication, if there is no way to utilize and interpret that data, it is useless; this is analogous to being data rich and information poor. Just  because a company has loads of data does not mean that is fully informed. A company such as RR Communication collects vast quantities of data, but having the resources to convert that into useful information can be an extreme challenge. At RR Communication, they are facing a double-sided problem; they have neither a collective data warehouse, nor do they have any effective information management. Once the problem of centralization has been addressed, information management can be. One potential way to improve the use of massive amounts of data is using a metadata repository. A metadata repository functions much like the card catalog of a library; while it does not specifically contain the information, it provides an index of what is available, including the relevant points on what it contains, as well as a pointer to locate the information (Moss Brodie, 2002). This index provides an extremely valuable resource tool to quickly locate pertinent information. In addition, the metadata repository should be designed with the ability to hook into other systems that are developed to provide information to mother systems as necessary. Establishing this framework now will offer increased benefits as more systems are built off the central repository. Addressing Corporate Culture As seen in RR Communications, lack of common information and enterprise IM strategy can cause several problems to the business and the IT department. RR Communications has encountered serious customer service problems, due to lack of common information and enterprise strategy. In addition, lack of common information makes it hard for the overall management to monitor the businesses. Business units are unable to exchange information, and none is aware of the other divisions’ work. The company is not in a position to strengthen its brand since no divisions work together. To remedy this, a unification of the firm needs to take place from more than just an IT standpoint. The disjointed nature of the firm’s information assets reflects a deeper separation of the personnel at RR Communications. Departments work for their own ends with naught but passing concern for their effects on the company as a whole. This lack of cohesion manifests itself in the behavior of the CIOs, divi sional managers, and even the employees, and has resulted in the severe fragmentation of corporate culture. The fragmented IT systems are only a symptom of a much larger problem. Before addressing the IT  problems at RR Communications, the underlying culture of the business needs to be transformed. This begins at the very top, with the president of the company and the highest leaders; they need to be the first to set the example, and it is clear their current attitudes have set the company on the disastrous course it is on. Removing the CIO team which has hampered the company’s efforts at unification up until now was a good step, but serious considerations now need to be taken to prevent things from getting worse. Other associates could easily see firing the CIOs as a usurping of departmental sovereignty; however, they need to use this as an opportunity to show that the company can be brought together without sacrificing any of their needs. To capitalize on this opportunity the president and vice president should bring together the next level of management into a council of members to set the direction and culture of the firm in a way that promotes unity and mutual respect. This council should be responsible for creating and fostering an atmosphere that shows the benefits of the firm functioning as one. They need to prove to the management and associates that their departments will have a say in decisions, and their needs will not be overlooked. To improve the odds of acceptance, the council should be selected from leaders that have proven themselves as examples of good leadership and who are respected in the firm. Key to the success of this council will be keeping everyone on equal footing and ensuring that no one area is given preference over another, especially in the beginning. It is obvious that certain departments will have greater needs then others, and sometimes priority will need to be given to one area; however, if this behavior is present from the outset they will receive much resistance from the firm, as this will reinforce existing fears. Once a unity of the firm has been established, people will be more flexible to accept changes after they see the benefits. It will be up to the president and vice president as leaders to maintain these policies and be the example. As demonstrated in previous cases, the president has been lax in demonstrating himself as a leader and this could prove damaging to any such plans to unify the firm. Leadership must begin at the top, and the success or failure of a company often reflects the abilities of its leadership. Implementation Challenges The advantages of a shared IT system eliminate some of the above-mentioned  problems. A single centralized and standardized IT operating system will enhance quick decisions across all the departments, since all units will be looking at the same data. Furthermore, with a shared service, customers will not have to visit different databases for the same company; rather, all their queries and purchases can be done from one site that will serve them with all that they need from the company. Another advantage will be easy monitoring of the divisional units—their individual performances as well as their contributions to the whole company. Another advantage for the company will be the ability to monitor financial operations, since all operations will be reflected on one database centrally (Amces, 2010). To implement the shared service strategy, it will be important to seek support of the divisional presidents, considering they will be in charge of the units, which are the moneymaking branches. Their willingness to participate in the construction of the shared service will benefit the whole company. The first step to the implementation of this strategy will require assurances that it will benefit the whole company far more than the current system that is facing opposition from not only the customers but also other stakeholders such as the suppliers. In turn, since employees’ remuneration is awarded on performance, improved performance for the whole firm will be an added advantage. Since the divisional heads are used to being in control, it is important to remind them that having a shared service will not mean the imposition of decisions from above. Rather, the shared service will make the operations of the whole organization work in harmony for the purpose of easy monitoring customer convenience. They should be included as part of the implementation team, so they can offer input on what they may not want to change. For instance, many are worried they will have to do away with specific projects. Ensuring them that these projects will continue after implementation of the shared service would increase their support, as would helping them understand that the new, shared system will enhance the harmony and efficiency of whole organization; eventually they will come to see that their roles will remain mostly the same. Another way to improve the odds of success to a centralized data structure is by appointing a team to oversee the maintenance of the data warehouse fr om an enterprise level. Ideally the members of this team should be comprised of analysts from the important functional areas of the company. This can help gain buy-in from the company  due to the fact that the members of this team have already proven themselves to be knowledgeable and capable in their previous environments (Smaltz, 2011). In addition the benefit of incorporating these individuals is that individual departments will feel that they have representation in the new system, and that their interests are protected. This will increase the potential for global acceptance in the program. Another way to increase compliance with the new systems is to implement an incentive program that would drive associates to achieve the best results. Incentive programs drive people to reach specific targets by offering them tangible rewards beyond their current compensation. At RR Communications, an incentive program could be implemented to increase compliance and adoption of a new centralized system. For example, the company could offer monetary bonuses to departments that lower their operating costs using the new system the most. Another more abstract idea would be to have a small bonus program for departments that offer ideas to enhance the productivity of the system. Many of the departments have complained that a shared system would cause them to be overlooked; however, offering this type of inventive would both encourage them to make enhancements of the system while simultaneously demonstrating that their opinions count. Positive reinforcement, such as an inventive program, help gain the compliance of the workforce in a much more efficient way then punishment or negative reinforcement. There are governance mechanisms and metrics that can be used to encourage the implementation and use of a shared enterprise data system. The governance that needs to be put in place is the alignment of divisional units with the IT department. The metrics must be aligned with transparency to ensure that IT is in congruence with business operations. The governance mechanism should involve all departments focusing on regulatory issues, risk alleviation and opportunity enhancement. The metrics used should be concerned with making divisional data fit into an enterprise system. These metrics will identify areas of weakness and avenues of improvement. To quote an analogy, â€Å"Rome wasn’t built in a day;† and it will take significant time and effort to remedy all the problems at RR Communications. Close governance and metrics will aid in any improvement plan. Recommendation: It is evident that RR Communications need an intervention in its customer  service center. The lack of a centralized customer care center is making it hard to provide unified services to customers. More so, a lot of time is wasted by customers who have to be referred to different department for billing. Customers are forced to have several accounts with the company for each division since each division is held with its independent operations including billing (Smith McKeen, 2007). This makes it hard for customer care provision. Considering consumer service is very crucial for any business, RR Communications need a centralized customer service center. A centralized service center will have many benefits to the whole organization such as cost reduction, time saving, good management of customers’ data or information, and customer satisfaction. I recommend a centralized customer service center for RR communications for its advantages as predetermined below. The divisional IT service means having separate audits for every division. Having each division with an individual audit is expensive for the company since several auditors will be needed. Eliminating the divisions will save some costs that would otherwise be used for the services of the auditors at every division. With a single it department, data can be fed there and only one audit team will be required for the whole company. This also means reduced time for audits since with divisions audits have to be put together after each department has completed its audit (Smith McKeen, 2007). Coordination among the auditors will be efficient since information is collected from one point where all information concerning company accounts is stored. Therefore, having a centralized service center will enhance such operations across the whole organization. In addition, with a centralized customer service center as well as IT, it will ensure information is collected at one point making it easy to access information concerning any department from any point within the company without having to refer to the division in charge. Hence, for the auditors, complying with the set Sarbanes Oxley act will be easy since information about customer billing and accounts of the whole firm will be centralized ensuring accuracy. Having the customer service centralized enhances business operations and processes, ensuring best practices such as timely audits are realized. With data consolidated in one central place, information can be exploited to breed new opportunities for the company. When data is at one place for all the divisions, it is easier to have a broader picture  concerning how the divisions can create a new opportunities. Exploiting these opportunities jointly among the divisions is better than going individually. Moreover, security can be more enhanced with a shared service center since monitoring will be done by one entity. This will further reduce costs associated with having each division taking responsibility of storing and maintaining its own data. Considering that RR communications is currently having several softwares, consolidating information together for the whole company is hard. Smooth flow of information across departments to ensure easy sharing is vital; not only for the whole com pany, but for divisions too, considering information consolidation is a fundamental instrument for doing business. Consolidating the IT services to one centralized structure will require removing of service center hardware from each division to one central department that will mitigate risks and have a common structural design as well as policies that are easily reviewable for updating. A common security procedure will reduce risks associated with information breech. Through the same procedures and practices, the company can reduce file systems redundancy within the organization and enhance efficient document retention as well as reduce costs. Another reason to have one service center is to match the technical capacity of the company with its vision. At the current divisional independence, the divisions exploit their own visions that are not in congruence with the organization’s vision and mission. Considering the company’s vision is to have a consistent brand across all the divisions, it is necessary to have cross-shared services across all divisions to achieve this vision. The vision can be achieved through cross- sales of all the company services to its customers, as opposed to each department having its selling strategy. Having a shared sales service will serve to reduce the costs incurred when divisions do it individually hence creating a better chance for profit across all departments. Having a central service center will ensure that the overall vision of the company is followed since the central service center will be inclined towards the vision of the whole company. This way, each division can have a chance of benefiting form other divisions, hence the company as a whole (Smith McKeen, 2007). Having a single service center will allow easy outsourcing for the organization. Currently, businesses are outsourcing majority of their operations to other professional companies for reductions  of costs. With independent divisions and IT strategies for each individual division, outsourcing will be quite complicated. Having a central service center to oversee all requests will enhance efficiency as well as value. More so, through the consolidation of IT services and information at one common place will reduce security risks associated with outsourcing services. This will further ensure reliability and security of information. A consolidation of information and IT services will enhance cross-services for customers such as billing (McKeen Smith, 2011). The company divisions at current circumstance hold their information secret from each other, making it a competition within the divisions that raise the problem of billing where customers have to be referred to other divisions for other services. With the consolidated information, customers will only need to visit one department from which other information concerning other divisions can be met. This will improve the perception of their whole company as a brand and the standing of the company can be improved as well as customer satisfaction. There is need for the company to realize that in the current world information is one of the drivers of businesses, which all businesses need to survive. Having each division with its own information center reduces the chances of the company improving in the future since the harmonious climate needed among the divisions for this achievement is minimal. Having stipulated the advantages bound to arise or reasons why a central service center should be achieved, it is important to consider how RR can be able to implement this recommendation with ease and least resistance from the divisions. This is the first most likely problem to arise during implementation. Hence, the first step should be generating support form all divisions, which has been quite hard up to now especially from the managers who are self centered and concerned with their earnings that depend on their performance. The managers also have a negative attitude towards merging of information and data among the divisions through one central service. A three-point strategy can be used to gain their support. It includes financial strategy, mitigation of risks associated and compliance to regulation. Financial point can emphasize the advantages the shared service is bound to raise, which will for the benefit of all the divisions and organization as a whole. Risk mitigation will arise from security of information through monitoring by one entity in a standardized  way, while regulatory will be concerned with abiding to set accounting rules of the Sarbanes Oxley act which the company has been having problems with (Schwartz, 2007). The next step would be to lay out the vision of the company and show why it cannot be achieved with division of operations among the divisions. This will impart some reasoning among the leaders, and support fore all divisions should be ensured. The main aim is to make everybody in the divisions aware of the role they will play and their stake to ensure thee is compliance and acceptance of the strategy to build a one services center (McKeen Smith, 2011). One of the problems that could arise after implementation of a shared service center is ease of adoption. Some employees who have been used to the old system will require to be trained how to work harmoniously with a single service center. Many will be required to handle more information concerning not only their divisions, but also other divisions. Hence, there will be need to have them trained to provide a central service to the customers. Another problem would arise for the culture set by the independent divisions prior to the implementation of a single service center. The current culture is of rivalry among the divisions considering they have been competing among themselves. Killing the culture will be a little hard. To deal with the problem the company will have to sta rt early through brining people together and coming up with tasks that can be incorporated in all divisions that allows all members to interact. The shared tasks will enhance cooperation among the different divisions. Conclusion RR is having problems because of lack of a common service center. All divisions are held with their own operations that aim at achieving divisional goals at the expense of corporate goals. The company is lacking a strong unified brand to sell to customers since all divisions are accounted for independently. This has made it obvious that a shared service will be the best for solving these issues. RR needs to put in place an alignment of their IT services with the business units. Transparency must be encouraged and joint responsibilities of IT ad businesses to achieve shared service center (smith McKeen, 2007). The company should also have a common enterprise vision for their systems. All the departments should be included with emphasis on joint business opportunities and risk mitigation. The top  management should be in forefront to creating an atmosphere of improvement continuously with a key focus on customer service to ensure the shared service center is successful. References McKeen, J. D., Smith, H. A. (2009). IT Strategy; Issues and Practices (2nd Edition ed.). Upper Saddle River, NJ: Pearson Education, Inc. McKeen, J. D., Smith, H. A. (2011). IT Strategy; International edition (2nd Edition ed.). Upper Saddle River, NJ: Pearson Education, Inc. Moss, L., Brodie, M. (2002, July). Data Rich, but Information Poor? Retrieved October 26, 2011, from Information Management: http://www.information-management.com/issues/20020701/5341-1.html Schwartz, K/D. (2007). IT Governance Definition and Solutions. Retrieved from http://www.cio.com/article/111700/IT_Governance_Definition_and_Solutions#what Smaltz, D. H. (2011, July/August). Are You Leveraging Your Data or Is Your Data Leveraging You? HIT Exchange , pp. 8-9. Smith, H. A., McKeen, J. D. (2007). Shared Services at RR Communications. Queens School of Business. Symantec. (2011, May 2). Deduplication and Efficient Data Storage. Retrieved October 26, 2011, from PR Newswire 1. List the advantages A single customer service center will yield both financial and human resource savings for RR Communications by eliminating the allocation of duplicated resources to the multiple divisional and regional customer service centers. With valuable resources freed from these multiple customer service centers, the company will be able to allocate more resources to its value added activities and improve operational efficiency. RR Communications run four divisions, each with a distinct but a complimentary product. They are internet, mobile, landline, and cable TV service. There is a deregulation in the telecommunications industry and its becoming a norm for competitors to offer multiple services like RR Communications. RR Communications’ customers  have been complaining about double billing because the four divisions have no working collaboration and thus, no way of knowing when the other division may already have sent the bill. A single customer service center will consolidate the da ta of the customers of all divisions and by addressing the problem of inaccurate billing, it will potential save the loss of dissatisfied customers to the competitors. A single service center will also yield growth opportunities by marketing the company’s other services to customers that they may not already have and offer discount incentives on the purchase of multiple products. A single customer service center will allow comparison among the company’s divisions in terms of product quality, customer satisfaction, and retention rates so that more resources could be allocated to troubled areas. A single customer service center will also make it easy to gather data about the company’s divisions and store them in standard formats for management analysis. By having access to all the relevant information about the customers, the customer service center will be better able to address customers’ questions and market company’s products which would not have been possible with separate customer service centers. It will also be convenient for the customers to call only one place for all their questions and thus, will increas e goodwill for RR Communications. 1. Is it possible to achieve an enterprise vision with a decentralized IT function? The answer to this question really depends on what the meaning or intention is behind the idea of an enterprise vision. If this simply means of having certain departments existing and able to complete their tasks and accomplish their goals, basically that the enterprise is functioning, than the answer is certainly. As demonstrated in the case study, there were multiple divisions for IT that were each doing their own thing, and while it wasnt pretty, compatible or optimal, everything did, technically, work allowing each department to function. As soon as the vision of an enterprise expands to a desire to work more efficiently, unify tools and platforms, have stronger compatibility or be one company a decentralized IT function becomes a massive hindrance. Turning to the case study again, each department was replicating the efforts of the other departments by finding their own software/data vendors, creating unique database systems and having their own support staff. This not only made it difficult for clients who  needed assistance, but meant there was excessive spending, and an inability for multiple departments to come together to function as a a single entity within the enterprise. 2. What business and IT problems can be caused by lack of common information and an enterprise IM strategy? There are numerous business and IT problems that can arise from the lack of common strategy. In terms of IT there can be duplication of efforts, systems and tools leading to not only multiple expenditures to yield the same results, but this may mean there is no strong outline of how systems are set up or designed, there may be no map detailing the hardware and software in place, which makes it far more difficult to not only run inventory, but ensure that new expenditures are needed and not (again) duplicating tools that have already been purchased or implemented. When different software and hardware solutions are used across departments, this also leads to difficulties in compatibility. When the organization wants to implement something new, it would be difficult if not impossible to determine if it can be integrated into the existing tools, or this may result in unanticipated technical errors arising from compatibility issues. Business problems stem primarily from an inability of data to be effectively shared across groups, thus limiting the ability of various departments to work together. Not only could this cause rifts to form between various groups, but it also means that there could be issues with data consistency. This is especially troubling for client data, as a change in one department may not be updated elsewhere due to data being stored in different databases, the inability for data to be updated across databases, and even opens up the potential for technical errors causing data that is normally consistent to suddenly become dispar ate from similar data elsewhere. Additionally, when the business requires technical assistance it is likely to be difficult to find the correct person with the knowledge needed to resolve a particular issue if that department is using specialized systems that are not consistent across the organization. 3. What governance mechanisms need to be put in place to ensure common customer data and a shared customer service center? What metrics might be useful (think service level agreements, etc.)? Common customer data will require a standardized database, as well as regular auditing procedures to ensure that data is only being modified/updated by those individuals who are supposed to have access, as well as verifying  accuracy for these modifications. Customer service really depends on the objectives of the company. I worked on an inbound phone line at a call center for 3 years while this was technically brokerage service, arguably it was a cutomer service center. Training had to be farily comprehensive so we could assist clients with almost any issues they had, and on top of that reps have to know what departments specialize in certain topics in case they need help figuring out what happened or resolving a complicated problem. On top of that, there is regular review and QA of random c alls to ensure representatives are giving correct informaton and assisting the client based on the standards and expectations set by the organization. Call reviews are measured on a scale where there are certain objective actions that are required on every call, then measured more subjective terms such as professionalism. I work with a tremendous amount of shared customer data, and everything is monitored, recorded and subject to audit procedures. There is always the abilty to find out who did what, when, and every phone call is recorded and maintained for a period of time. This of course protects the client as much as it helps protect the firm. As far as data is concerned, I dont know if there are specific service level agreements in place, but I do know that there is regular testing of what is referred to as host fallback where all the primary systems are taken down for a period of time, then brought back up. While this is frustrating for reps and clients who need access to the data, the very small number of times I experienced an unscheduled outage the backup systems performed well, all reps knew how best to work within the confines of the backup system, and the discussion with clients about why certain things could not be done went far more smoothly than if regular testing was not performed. The case study this week describes the classic example of an organization which is heavily decentralized into distinct lines of business (each with its own IT group) that realizes their need for a flexible and responsible IT function, a common view of the customer, and the elimination of redundant systems

Interpreting the First Amendment of the Constitution Essay Example for Free

Interpreting the First Amendment of the Constitution Essay The notion of being free to choose whatever religion a citizen wants to posses is notoriously known to be a liberty dictated by the first amendment. â€Å"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof,† (A-18 Brinkley) are the famous words of the constitution. Yet, this same law also states that the legislative branch of the U. S. government does not have the authority to favor one religion over the other. In fact, it dictates that the government must remain secular when it comes to the affairs of religion as it cannot respect any one particular religion over another. Thus, there can never be a national religion, an American version of the Anglican Church, as it would hinder the government from preserving the freedom to choose between religions. The other liberties guaranteed by this amendment were the rights of speech, the press, â€Å"or the right of the people peaceably to assemble, and petition the Government for a redress of grievances† (A-18 Brinkley). These are all liberties that allow for the citizens of the nation to protest the government. Civilians can protest through their speech, which may hold accusatory claims against the government, in public areas. Americans are allowed the right to publish grievances in the press, free of censorship from a legislative body, as well. These are liberties that allow for organizations to spread information and knowledge over any form of tyranny they may feel the government bestows onto the population. These are also lubricating actions that more easily allow for assemblies to form and confront the government over such issues. Really, the amendment is a formula for allowing the civilian populous to restrain the authority of the government.

Euthanasia From An Islamic Perspective

Euthanasia From An Islamic Perspective In our position paper, EUTHANASIA from an Islamic perspective, we are very clear that Active Euthanasia (giving lethal injection to end life, as an example) is not just absolutely prohibited; rather it is condemned in Islam. However declining treatment is allowed in Islam. Withdrawal of treatment is considered as passive euthanasia by some Muslim scholars, no matter how futile the treatment. In order to understand this contemporary issue of Bioethics, we need to trace the entire problem, bringing to light various issues which have stirred the entire medical community, religious and moral institutions, to deliberate on this matter. Modern medicine has been enormously successful in saving and extending lives1. No one can disagree with it, but it has raised certain issues, namely, how to treat those who are alive, but not living lives they think worthwhile, and have no prospects for anything better. It has been argued that there is a strong prima facie case for allowing persons who are facing intractable pain or indignities in the final stages of their lives to determine for themselves when life is no longer worth living, and, where necessary, receive assistance in ending their lives. This prima facie case is constructed from the principles of liberty, autonomy and equality; from the value of preventing unnecessary suffering and preserving the dignity of the individual2. Active euthanasia is not legal. PAS is legal in the Netherlands, Belgium, and Switzerland. In the United States, Oregon legalized PAS in 1997, and the practice was legalized in Washington State in March of 2009. 3 The arguments against the ending of life include: the sanctity of life and the moral wrongness of killing; the possibility of an incorrect diagnosis or a miracle cure; the alleged inability to know that voluntary informed consent has been obtained; the slippery slope argument; and the ability of modern medicine to control pain. Etymology: Gk, eu, good; thanatos, death 1. The act or practice of ending the life of an individual suffering from a terminal illness or an incurable condition, as by lethal injection or the suspension of extraordinary medical treatment. 2. A quiet, painless death4. Euthanasia5: It refers to the practice of ending a life in a manner which relieves pain and suffering. It is a deliberate intervention undertaken with the express intention of ending a life, to relieve intractable suffering. It may be called intentional mercy killing. Voluntary Euthanasia: The physician intentionally ends the patients life at the patients request and with the patients full informed consent. Non-voluntary Euthanasia: Euthanasia conducted where the consent of the patient is unavailable Involuntary Euthanasia: Euthanasia conducted against the will of the patient. Passive euthanasia or Euthanasia by Omission: It entails intentionally causing death by not providing necessary usual and customary care by withholding supportive treatments, such as antibiotics, nutrition and respirators necessary for the continuance of life Active euthanasia or Euthanasia by Commission: The term euthanasia without a qualifying phrase means voluntary active euthanasia or intentionally causing a persons death by performing an action such as by giving a lethal injection. Physician Assisted Suicide (PAS) 6: The physician provides an individual with the information, prescription, guidance, and means to take his or her own life with the intention that they will be used for this purpose. Arguments for Euthanasia in cotemporary Bioethics7 Euthanasia and PAS may be considered no different from terminating life-sustaining treatments, which is recognized as ethically justified. In both cases, the patient consents to die, in both cases the physician intends to end the patients life and takes some action to cause this to happen; the final result is the patients death. If there is no difference in patient consent, physician intention, or the final result, there can be no difference in the ethical justification. To respect autonomy requires permitting individuals to decide when it is better to end their lives by euthanasia or PAS. Ending a painful life will actually relieve more suffering and thereby produce more good. Arguments against permitting euthanasia and/or PAS in cotemporary Bioethics 8 The exercise of autonomy cannot include the ending of ones life because that would mean ending the possibility of exercising autonomy. The principle of beneficence does not necessarily mean that euthanasia and/or PAS are acceptable as a means of improving well being. The quality care for the dying is not provided to many patients, leading to needless pain and suffering. There is a reasonable distinction between intentionally ending a life and terminating life-sustaining treatments. The actual acts are different injecting a life ending medication or providing a prescription for one is not the same as removing or refraining from introducing an invasive uncomfortable medical intervention. By terminating or withholding life-sustaining treatments, the physicians intention is not to expressly end the patients life but to remove or avoid invasive treatments that adversely impact quality of life and offer no meaningful chance of benefit. By allowing euthanasia we will open a door and euthan asia would not only be for people who are terminally ill. People who are very old and its difficult to look after them, invalid, disable children all will be given up for euthanasia which will cause moral injustice in the society at large. People to get property of an old or ill relative will subject them to euthanasia. Spouses to get rid of their ill partners and to avoid stress of looking after them will give them for euthanasia as a way out of their circumstances Islamic view against Euthanasia in the light of Shariah QURAN Life is an Amanah of God as in Quran it is said To Allah (Almighty God) we belong, and to Him is our return. (Quran 2:156).One thing that we must remember is that death is inevitable 9, and everything except the Almighty God of course, will perish. Signs of death can be seen all around us. At funerals we see people who were once walking among us being buried in their graves. In the fall we see the leaves turn from green to yellow and fall one at a time, and in the winter we see trees, lifeless. In this way, all things in this world will wither away and die. However, we as humans have no right to take another humans life as it is God who decides for the life and death; and a human being 10 is a very respectable creature of God. Allah (S.W.T.) says in Surat Al-Isra, (Verse 70), what can be translated as, We have honored the children of Adam and carried them on earth and in the sea and provided to them the good sustenance. And We made them better than many of what we created. Then Allah (S.W.T) clarified that He (S.W.T.) made the whole universe in the service of man. He says in Surat Lu-Qman, (Verse 20), what can be translated as, Do you not see that Allah made available for you what is in the skies and on earth and flooded you with many blessings known and unknown. So it is evident that Human being is the best creature of God so how come one take his/ her life as in Quran it is said and (Allah) is the one who gave you life, then shall He ordain you to die, then shall He give you your life again, truly mankind is ungrateful (Chapter 22, verse 66) .The sanctity of human life is a basic concept in Islam] moreover , it is said .take not life which Allah has made sacred (Chapter 6, verse 151) furthermore , it is also mentioned Do not kill yourselves, for verily Allah has been to you most merciful (Chapter 4, verse 29) . Now the point comes, if God has made the life of Human, sacred how Islam can permit mercy killing 11. In addition to that Islam has always emphasized on natural death (according to Gods plan and not according to a doctors, judges or the familys plan or decision) in the patients best interests and is the most dignified death for a Muslim believer. Now if we look into the issue of mercy killing in Islamic perspective, it is quite evident that God has not permitted us to take any bodys life. In fact Allah has guided us on treatment. Illnesses and infirmities in life are facts of life that must be met with patience. Such adversities ought to be regarded as challenges to be faced with fortitude 12. And afflicted person should regard his suffering as a test from Allah and should exercise patience (Al Saber) Allah states He test the believers with calamities Al-Quran 2.153. Sunnah Prophet Mohammad (PBUH) said: Whoever kills himself with an iron instrument will be carrying it forever in hell. Whoever takes poison and kills himself will forever keep sipping that poison in hell. Whoever jumps off a mountain and kills himself will forever keep falling down in the depths of hell. (Sahih Bukhari) The Prophet (PBUH) said:I find it strange on the part of a man of faith that he should grieve at his ailment; if he knew what goodness is in his illness, he would love to be ill until he meets his Lord. (Sahih Bukhari) The Prophet (PBUH) said: Amongst the nations before you there was a man who got a wound and growing impatient (with its pain), he took a knife and cut his hand with it and the blood did not stop till he died. Allah said, My Slave hurried to bring death upon himself so I have forbidden him (to enter) Paradise. Sahih Bukhari 4.56.669 The Prophet (PBUH) is reported to have said: Allah (S.W.T) descends diseases and for each ailment He facilitates cures, therefore you should seek treatment 13, but never seek cure from a malignant and harmful substance like poison. 14 Qiyas 15 The extension of Hukm or legal ruling of an established case to a new case by analogy, when the effective cause is the same in both is Qiyas. We opt for it in biomedical issues. In case of unintentional killing, the relatives of deceased can opt for Qisas, diyah or can forego their right. The consent given by relatives to stop a drug or life support in case of brain dead person. Qiyas is invalid, since the right to pardon presupposes the death of the deceased. Juristic preference Istihsan, according to Hanafi School. Such consent is valid because the effective cause of death was present at that time. There is rejection of this view by Hanbalis and Shafie. Islamic Code of Medical Ethics Issued by the first international conference on Islamic Medicineà ¢Ã¢â€š ¬Ã‚ ¦it states, A doctor is well advised to realize his limit and not transgress it. If it is scientifically certain that life cannot be restored, then it is futile to keep a patient in a vegetative state by heroic means or on artificial methods. It is the process of life that the doctor aims to maintain and not the process of dying. In any case, he should not take a positive measure to take a patients life. Handling Requests for Euthanasia Doctors must listen to the persons request and affirm that they understand that a great deal of suffering underlies the request. Being heard and affirmed can remedy some of the major sources of psychosocial suffering that tend to accompany such requests. In addition doctors need to conduct a comprehensive assessment to understand the nature and sources of the entire patients physical, psychological, spiritual and social suffering. Physicians should determine what social relationships and supports the patient has, and encourage interactions with family and others. Most pain and other physical causes of suffering can be reduced to acceptable levels. Much of the depression, anxiety and other psychological suffering can be minimized. Spiritual suffering can be addressed, as can social issues. With skilled use of palliative care, most experts find that a great majority of cases are resolved and the request goes away. Decisions about life and death matters should never be made in isolation . Determining death Given the need to recite a confession before death, Islam stresses the importance of retaining consciousness until this has been accomplished. The Quran is unclear about whether the body dies when the soul is removed by the Angel of Death, since it does not favor the Greek-inspired mind-body dualism of the persons makeup. Rather, death is most analogous to sleep; indeed, Rahman contends that sleep is a sort of lesser death. The Muslim view is, that the life principle resides in Gods hands and the absence of it cannot be established just through a lack of brain-wave activity. From a religious point of view, mechanical intervention at the time of death is of limited value, since death is considered a moment of destiny involving supernatural forces. However, in 1986, the International Collective of Islamic Jurists of the Organization of Islamic Conference rendered an opinion in Amman, Jordan, saying that an individual would be considered dead in either of the following situations: 1. If the heart and breath stop completely, and the physicians are convinced that this condition is irreversible: 2. If all the mental functions of the mind have ceased, and the physicians decide such a condition is irreversible. In either of these scenarios, it is legitimate to disengage all machines, even if some parts of the body are still functioning with their assistance. It is also legitimate to stop all medical intervention. While these guidelines carefully define death, they have also validated decisions to maintain people who are brain dead on life support systems, since such sustenance allows the physician to keep the person alive until body parts can be harvested. The justification for this modification of the bodys integrity is the greater good of the community. Saudi Arabia has become a leader in this field in the Muslim world. The general thrust of Muslim belief is that the community must sustain an individual until it is obvious that the believer must face God. Prolonging that moment will serve no religious purpose. Intravenous feeding for the sole purpose of sustaining the mechanical functions of the body runs counter to Islamic notions of death. Ultimately Muslims believe medicine cannot change the destiny of the human, and attempts to bypass the inevitable may be interpreted as an obvious lack of trust in God. Killing and its Liability: In Quran its been said: On that account We ordained for the children of Israel that if anyone slay a person -unless it be for murder or spreading mischief in the land- it would be as if he slew the whole people. And if anyone saved a life, it would be as if he saved the life of the whole people (Quran 5:32). Saving of one person life is next to saving a whole human race in terms of greatness of its reward. (Al Quran) To violate it is a serious crime therefore, to kill someone deliberately because he is suffering from an unbearable painful illness or injury or because he is too old and has lost all usefulness and praise for living or his illness is incurable comes under culpable homicide and punishable by Qisas (Quran Ayah 2.178)[15] Intentional Killing of someone with incurable disease unbearable pain: Not Allowed in Islam. Un-intentional Killing: In case of a Murdered victim: Heirs of a murdered victim can forgive a victim after the victim has died. Heirs cannot allow killing or remove life saving support before victims death. In Islam anything done by doctor to cause heart, lung or brain death is considered to be Euthanasia which is not permissible in Islam. If a doctor or a surrogate decision maker does euthanasia then he has to pay compensation (Al-DIYAH) to the relatives. He would be deprived of any benefit from inheritance or any reward from the victim in his favor He has to pay AL-Kaffarah as well. This depends on type of euthanasia and intention behind it. Conclusion: The Quran is forthright about death as a major passage to another life. In Islam, it is not quite true to say that death is the cessation of life, but rather, that the life one receives at birth is preparatory for the life after death. Islam is against euthanasia. Human life is sacred because it is given by Allah, and that Allah chooses how long each person will live. Human beings should not interfere in this. Euthanasia and suicide are not included among the reasons allowed for killing in Islam.16 Islam strongly condemns ending of human life on grounds of mercy and human sympathy. Life is a great gift from Allah and is to be cherished and protected at all times. Muslim doctors, nurses and patients should have this basic positive attitude towards human life. They are considered to be life savers and not killers. Islam strongly urges the afflicted person to exercise patience, and strongly exhorts his relatives and community to help relieve his sufferings. Active euthanasia is islamically forbidden for it encompasses a positive role on the part of the physician to end the life of the patient and hasten his death. This is an act of killing, and, killing is a major sin and thus forbidden in Islam, the religion of pure mercy. As for the declining of medical treatment which is, from a medical perspective, thought to be useless, this is permissible and sometimes it is even recommended. Passive euthanasia, which is withdrawal of treatment, remains controversial, requires expiation, even though pardoned by the relatives.12 Only ALLAH has the attributes of AR-REHMAN and AR RAHIM. He is the most Gracious and the most Merciful more than any human being can ever be so we all should pray to ALLAH in difficult situations instead of thinking ourselves to be more merciful by allowing euthanasia for ourselves or for others.